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The dos and don'ts of good phone etiquette

Training your staff on phone etiquette in the workplace is a simple and effective way to create a positive first impression for your customers.

My Business How We Help Be more efficient Work Smarter

Free courses to help with tax and super tasks

The ATO has launched a new online learning platform offering free courses to help small business owners master their tax and super obligations.

Can you accrue or take leave on workers comp?

Calculating leave entitlements for employees who are receiving workers compensation payments is a difficult task.

My Business How We Help Be a better employer Getting legal advice

Government decision making

JobKeeper payments, early access to super, modern award variations… the changes are coming thick and fast.

My Business How We Help Be a better employer Managing risk

Employers beware: understanding and preventing workers' compensation fraud

Learn why employers should be cautious about workers' compensation fraud and how they can protect themselves from potential allegations.

My Business How We Help Our Services HR

Employee wellbeing advice and resources

Your employees are people, and you have a responsibility to take reasonable measures to promote their emotional and physical wellbeing while under your employ.

My Business How We Help Be a better employer Managing risk

Under-insured and burnt: Saarinen Organics' bushfire setback

2020 has taught us preparing for unforeseen risks is critical. Just ask Kay Saarinen, owner of Saarinen Organics, who was only partially insured when the bushfires hit.

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