Essential Training for your Business

Date: 24 October 2024

This course will teach small business owners and managers how to implement the ISO 9001 quality management system (QMS).

This training will cover:

• Benefits of ISO 9001 certification
• Key principles and requirements
• Effective planning for implementation
• Real-life case studies and success stories for practical insights
• Interactive Q&A sessions to address specific questions and facilitate discussion.
• Participants will also explore documentation, quality processes, internal audits, continuous improvement, and certification audit preparation.

Date: 18 November 2024

Small business owners will gain vital skills in risk management to safeguard operations.

The training will cover:

• Foundational topics such as risk types and impacts, effective identification techniques, and comprehensive assessment processes.
• Practical mitigation strategies
• Robust risk management process implementation
• Importance of ongoing monitoring
• Crisis response and contingency planning to prepare for unforeseen events.
• Real-world case studies for actionable insights into applying risk management principles, ensuring enhanced business resilience and continuity.

Date: 20 February 2025

This course will equip small business owners and IT professionals with essential knowledge and skills in cybersecurity and data protection.

This course will cover:

• Common threats
• Strategies for protecting digital assets
• Secure network infrastructure
• Employee training
• Data backup and recovery
• Incident response
• Compliance with data protection regulations.
• Interactive sessions
• Attendees will gain the confidence to implement robust cybersecurity measures and foster a security-conscious culture within their organization.

This course will equip small business owners with essential knowledge of Artificial Intelligence Management Systems (AIMS).

This training will:

• Delve into AI's role in business operations
• Explore tailored applications and successful case studies, and assess both benefits and challenges.
• Emphasize understanding AIMS components
• Responsible AI usage
• Governance frameworks.
• Explore how to align AI strategies with business goals
• Selecting and implementing AI tools
• Interactive Q&A and group discussions.

The course concludes with a recap and actionable recommendations for advancing in AI management systems.

This course will teach small business owners and managers the essential strategies for managing workplace safety, health, and well-being.

The training will cover:

• Legal requirements and responsibilities for workers' compensation
• Creating a safe work environment
• Injury prevention
• Incident reporting
• Occupational health and safety (OH&S) regulations
• Mental health awareness
• The integration of psychosocial well-being with ISO 45001 standards
• Real-life case studies for practical insights
• Interactive Q&A sessions that facilitate discussion on promoting a healthy and safe workplace.

This course will equip small business owners with essential sustainability practices to optimize operations.

Topics include:

• Environmental strategies (energy efficiency, waste reduction)
• Social sustainability (employee well-being, community engagement)
• Economic sustainability (cost reduction, sustainable business models).
• Participants will learn to integrate sustainability into daily operations, communicate effectively with stakeholders, and gain insights from real-world case studies of successful sustainable businesses.

Interactive Q&A sessions will encourage discussion and address specific queries on sustainable practices.

This course will provide small business owners with essential skills in Business Continuity Planning (BCP) to ensure operational resilience.

Topics include:

• Understanding risks and threats
• Identifying critical functions and assets
• Developing a BCP framework
• Implementing continuity strategies, and testing the plan.

Real-world case studies and best practices will be discussed, with interactive Q&A sessions facilitating practical application and discussion. Participants will leave equipped to maintain and update their BCP effectively, ensuring readiness for disruptions.