Actioning Complaints Checklist
When you run a business, it’s likely that at one point or another a complaint is going to hit your desk. How prepared are you to manage complaints effectively?
Handling workplace complaints in a business can be a delicate matter, and there can be a lot riding on how you decide to approach it.
Regardless of what kind of complaint hits your desk, our step-by-step checklist can help you make the best of an unpleasant situation.
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