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Increasing sales

Increasing sales is about understanding your sales channels, lead generation and how to best use your CRM.

How to effectively lead multi-generational teams

Look around you – is your workplace, and indeed your team, a diverse mix of ages, experience, background and ethnicity? Is there a blend of people who look different, think differently, act differently and have differing opinions?

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Punched co-worker in the face: dismissal not unfair

Considering she’d punched a co-worker in the face, a woman’s dismissal was not unfair, a commission has found.

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Recording conversations at work: is it legal?

Is it lawful to secretly record a conversation in the workplace on a smartphone or any other device?

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Facebook posts stymie injury claim

A worker's bid for damages has failed after evidence – including Facebook posts showing her visiting the US and Africa –  undermined her claim.

Energy Comparison Service

You could compare, switch and save.

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Employer guide to workplace bullying

What constitutes workplace bullying and what remedies are available to dealing with employee reports of bullying?

How can SMEs boost productivity?

 That’s why it’s so important to make sure you’re working smarter, not harder, and streamlining clunky workflows.

HR needs to 'radically' rethink engagement

 HR leaders need to take a 'radically human-centred and practical approach' to employee engagement, according to a new report.

Casual entitlements

It's important to consider the relevant short-term and long-term needs of an organisation when selecting the appropriate form of employment for a particular role.