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A court has fined and admonished a company for taking adverse action against a sick employee.

Customer service involves the interactions between customers, employees, third-party service providers and technology.

It’s no secret running a business efficiently will save you money and improve cashflow.

Even with a strong business strategy and ample preparation, sometimes things don’t go according to plan.

How do we calculate redundancy entitlements if a part-timer regularly worked additional hours? Read to get the answer.

A property manager was summarily dismissed for failing to comply with her employer’s policy to wear a mask when doing property inspections. Was that fair?

The Fair Work Commission has ruled that an employee who refused to work in her employer’s office – despite not having permission to work from home – was validly dismissed. 

A worker who suffered a psych injury after being criticised on Facebook has failed in his bid to win compensation.

The increase in paid parental leave entitlements will provide much-needed support for new parents.