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If managed well, customer reviews have the power to reinforce your business’s credibility, increase sales and promote growth.

Exit interviews have long provided valuable insights into employee experiences and areas for improvement. However, with evolving workplaces and technology, their relevance is being questioned.

Doing so helped me build a global communications brand, and more recently led me to create Powerful Steps, a leadership platform that empowers, inspires and encourages people to step into their power.

We chatted with Westpac’s Head of Brand, Advertising and Media, Jenny Melhuish (also B&T 2019 Marketer of the Year) about the magic in their marketing and what we can learn from it.

Choosing which employees need to be made redundant can be a difficult decision for employers, and the consequences of not following an appropriate process can be both costly and time-consuming.

With COVID-19 cases continuing to rise, we see one industry after another taking a hit as every day reveals new losses and restrictions. But so far, the building and construction industry is still standing, despite problems pressing in on many sides. .

The Fair Work Commission ruled that a casual support worker was dismissed when excluded from a rostering app and ignored by his employer, allowing his general protections claim to proceed.

Learn how to navigate energy price change notifications for small businesses and take steps to ensure you're on a competitive energy deal.

If staff aren’t keeping up with constant change and learning new things, your business will fall behind.

Can an employment contract override award terms and conditions?