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We’re serious about contributing to a healthier environment and community because we know that it benefits everyone. Here’s how our CSR is improving social and economic outcomes in the long term.

Sales growth, customer service and customer loyalty are all intertwined. Today you need to provide exceptional service, customer satisfaction and a standout customer experience if you want your customers to come back again and again.

You’ve started your new business and, now, you need to get the message out. You need to tell your target market about your offering, generate awareness and leads and draw in customers who can turn your startup into a thriving business

Understand how to make the most of costs coming in and out of your business.

It’s said that people buy based on emotion and rationalise their decision with logic. Doug Stevenson, a master storyteller, and highly successful keynote speaker, trainer and author, believes that storytelling sales techniques and storytelling in sales presentations are some of the most powerful tools a salesperson can possess.

Suzie Leask Director | Australian Business Lawyers & Advisors Suzie specialises in corporate and commercial law and is known for her commercial insight into the extensive range of risks and legal issues facing organisations, and the importance of maximising revenue while minimising risk to the business.

While most businesses focus on attracting new customers, it’s just as important to keep your current customers coming back.

Unlike your older employees, millennials exhibit different attitudes towards employment, sales, management, marketing and purchasing, all of which are challenging many conventional management strategies and approaches.

Customer service is one of the most important ingredients of your products’ and services’ marketing mix. And loyalty shouldn’t be dismissed lightly.