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Because when you know your customer inside and out, you can ensure every decision you make in your business is for them.

Our members are Australian businesses of all shapes and sizes.

Download our free guide in partnership with Quickbooks to learn what to look out for and what it takes to get your business back on track.

However, the latest CommBank (CBA) credit and debit card spend data might point to the beginning of a recovery.

Let's explore how you can upgrade to energy-efficient equipment and save.

There are many components to a successful conference including the budget, speakers, delegates, venue and agenda.

Aside from being an effective way to help meet the demands of your business, it also gives you the chance to mentor and guide the next generation of specialists in your field.

But what happens if you want employees back in the office and they refuse?

Paid no safe job leave applies where an employee is fit to work but it is inadvisable for a time because of risks associated with pregnancy or hazards.

The old nine-to-five routine with weekends off is swiftly becoming a nostalgic fantasy. So what options are there for organisations with a need for extended periods of responsiveness or prompt communication with people on the other side of the planet?