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Need a performance review template?

Understanding the strengths, weaknesses, and performance of your employees is vital to making informed decisions for your business.

Middle East export opportunities

If you’re planning to export to the Middle East, it’s worth knowing which sectors and which countries present the biggest opportunities.

Australian Business Number – FAQs

We've gathered a list of frequently asked questions to help you get started on what an ABN is and whether you need to register for one.

Labor reveals next wave of IR reforms

The Fair Work Legislation Amendment (Closing Loopholes) Bill 2023  introduces further reforms to Australia’s workplace relations and industrial laws.

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Who pays for first aid training?

But should employers pay for first aid courses and the time workers spend updating qualifications?

Customer service: it's all about engagement

However, engagement fails if employees aren’t satisfied in their role and have duties that don’t match their strengths.

Glossary of common business terms in Australia

When starting and running a business in Australia, there are a number of business terms that are not well defined in a standard dictionary.

How to set SMART objectives

Setting business plan goals and objectives without spending enough time clarifying what you’re trying to achieve before you move to action, or identifying clearly how you will know you have achieved it, is poor practice that invites failure.

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Are 'micro-toxic behaviours impacting your workplace?

Here’s a rundown of behaviours that can make a culture toxic and what you can do to address them.

Dealing with negative emotions

It can be easy to neglect your wellbeing during times of stress or adversity, however, it is so important that we take the necessary steps to protect our physical and mental health.