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Who pays for first aid training?

But should employers pay for first aid courses and the time workers spend updating qualifications?

Customer service: it's all about engagement

However, engagement fails if employees aren’t satisfied in their role and have duties that don’t match their strengths.

Glossary of common business terms in Australia

When starting and running a business in Australia, there are a number of business terms that are not well defined in a standard dictionary.

How to set SMART objectives

Setting business plan goals and objectives without spending enough time clarifying what you’re trying to achieve before you move to action, or identifying clearly how you will know you have achieved it, is poor practice that invites failure.

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Are 'micro-toxic behaviours impacting your workplace?

Here’s a rundown of behaviours that can make a culture toxic and what you can do to address them.

Dealing with negative emotions

It can be easy to neglect your wellbeing during times of stress or adversity, however, it is so important that we take the necessary steps to protect our physical and mental health.

Tips for travelling to China on Business

In China, there are certain customs and practices to be aware of before travelling to help make your trip a successful one.

Changes That Impact All Modern Awards

Browse through the recent updates below that impact all employing businesses due to changes applicable to all modern awards and/or changes to the Fair Work Act 2009 or other applicable legislation.

WEBINAR: RUNNING A HOME-BASED BUSINESS

If you are running your business from home, discover how you may be able to claim tax deductions for your expenses such as electricity, gas, computers, rent and furniture!