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Retail consumers are now buying into brand experiences rather than individual retail channels.

A conversation with Frank Restuccia, Co-founder and Director of finder.com.au

As the talent shortage bites, HR needs to adopt succession planning processes to help bolster recruitment and retain talent.

Knowledge gained from market research helps you decide what the consumer wants and values and how they perceive you, your business, and your competitors.

As recent events have shown, in times of crisis even the most sensible and stoic among us can still be prone to panic. In the face of fear and uncertainty, we humans are hardwired to give in to our instinct for self-preservation, often to the detriment of rational thought.

Training your staff on phone etiquette in the workplace is a simple and effective way to create a positive first impression for your customers. 

The observation that the number of transistors on a computer processor would double every 18 months (Moore’s Law), has held true and introduced rapid technological change.