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Media Hub

Sharing relevant industry news and updates on how we’re helping businesses to do better – right across Australia.

Child employment: what are the rules

An Australian business was recently hit with 360 child labour charges. What are the rules on child employment in Australia? 

Clash of plans triggers sacking

A casual shop assistant was sacked because her plans to attend a training course clashed with her manager taking time off. Was the dismissal fair?

Chinese business etiquette tips

Chinese business etiquette and customs are unique and different to those of Western culture in several ways. If you’re considering setting up a business there, it’s important to learn about Chinese culture in business and ways of working.

Phishing out in the wild: How to protect your business from cyber phishing attacks

Jonathan Horne CEO | CyberAware Jonathan is the Founder and CEO of CyberAware. Since its inception in 2017, CyberAware focuses on fun and engaging training videos combined with realistic real-world phishing simulations to start the conversation, instead of scaring and shaming people.

Applying the lean methodology for customer success

Delivering what your customer really wants, and doing it economically, will generate reliable profits. You can achieve this by adopting a lean learning methodology: strive to understand what the customer really values, and then maximise customer value while continually improving internal processes and operations to minimise waste.

What's changing on July 1?

Important changes affecting businesses will kick in on July 1, including an increase to the superannuation guarantee. Read on to learn more.

Recruitment: why women trust AI

Female job seekers believe there is less bias in recruitment when applications are assessed by AI instead of humans, according to a new white paper. 

COVID-19: Advice to landlords of small to medium businesses

With so many businesses experiencing hardship due to COVID-19 and needing to restrict their trade, what advice do we have for landlords when this occurs?