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A quick guide to the Korea-Australia free trade agreement

Australia and Korea have built a robust trading relationship over many years.

Keeping employees front of mind

In a time when all our normal routines have been knocked sideways, when every day brings new threats and new possibilities, when everything you took for granted has been whisked away, people’s anxieties will no doubt be wound up tighter than ever.

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Can you refuse to work more than 38 hours a week?

Can employees refuse to work additional hours if their employment contract stipulates a 38-hour week?

6 ways to support your cash flow in a crisis

So, how do you navigate this new economic environment and an uncertain future?

Unlocking Women's Potential

Past Event | 29 July 2024

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10 things to know about suspending an employee

Need to suspend an employee? This article provides 10 practical tips for dealing with suspensions at work.

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Are employees entitled to tea breaks?

Is providing a morning tea break a legal requirement or is this an employment condition a company can withdraw?

Turning your side hustle into a full-time business

And that’s no different for people in business.

5 customer service practices that build brand loyalty

It's so important, in fact, that 75% of customers say customer experience is an important factor in their decision to buy – just behind price and quality.

Customer sentiment on social media: are you listening?

Michael Karamallis of Fluffy Crunch is an entrepreneur, husband, father and the co-founder of Australia’s most awarded fairy floss.