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Why Karen in the call centre will survive AI... but creatives won't

Worried that artificial intelligence is coming after your job? It seems creatives might be first in the firing line.

Educating Your Staff To Be Energy Efficient: A How-to Guide From Zembl

The Energy Experts at Zembl know all too well the importance of empowering your team with the right knowledge on energy efficiency. Read their curated step-by-step guide to help you educate your staff effectively.

How to set up your home office like a pro

Between businesses looking for ways to cut costs and the curveball 2020 has thrown us, more people are working from home than ever before. Setting up a home office is much more than using your laptop at the kitchen table. Here are my top tips for how to set up your home office like a pro. 

How a successful business leader gets the best from their employees

Rod Young, chairman at DC Strategy and former global CEO, Cartridge World, shares his insights on choosing and keeping the best people for your business.

Middle East export opportunities

The Middle East markets are open for business but are more lucrative in selected sectors. If you’re planning to export to the Middle East, it’s worth knowing which sectors and which countries present the biggest opportunities.

4 easy ways to create a strong online presence

A business's online presence can help cement its credibility, increase brand awareness, reach a wider customer base and allow people to connect with you. Here are four elements you can't miss when creating a strong digital footprint.

Three simple ways to make your business a super attractor

Let’s face it. We are working in a virtual world and every single day we’re becoming more reliant on the internet to provide answers to our business challenges. 

How to create a better customer service model for the changing world

Is your customer service model actually equipped to provide what is required by today’s demanding customers? Are you engaging with them, interacting with them, providing them with the best possible advice?

How long should a Performance Improvement Plan be?

Read our guide addressing key questions about Performance Improvement Plans (PIPs), including their duration, purpose, and how they differ from standard reviews.