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Resilience and recovery – Rebuilding your business

The impacts of the pandemic on business and industry have varied. The effects have been minimal for some, life-changing for others and some have found reinvention the key to success. 

How to perform a competitive assessment

The competitive analysis or assessment section of your business plan is devoted to analysing your competition.

Setting business KPIs and staying on track

Key performance indicators (KPIs) are the measurements a business uses to monitor progress toward goals.

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Understanding The Sexual And Gender-based Harassment Code Of Practice

NSW is one of the first States in Australia to adopt the Safe Work Australia Model Code of Practice for sexual and gender-based harassment.

Customers: do you really understand yours?

Your customers are a powerful marketing weapon – a brand advocate when they believe you’re great or a brand enemy when you disappoint them.

How to build consumer trust and revenue with reviews

Keen to understand how consumer reviews can accelerate the success of your business? Building trust with your customers strengthens your brand, attracts new customers and reveals valuable insights.

Best practice principles for undertaking risk management

A business risk management plan involves identifying, assessing and developing strategies to manage risks and monitor business performance. It’s an essential part of any business plan and will help you prepare for, and deal with, risk factors that threaten your business’ future performance and viability.

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New Strategy to help reduce psych injuries at work

SafeWork NSW has launched a new strategy to reduce the burden of work-related psychological injury by supporting businesses to create and sustain psychologically healthy and safe workplaces.

an overview of China's economic environment

In the global economic arena today, China has become a world-recognised political and economic power that plays a vital role in international affairs. My Business’s Sara Cheng takes a closer look at the economic environment in China and the opportunities for business.