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Importing from China: what you must know to ensure success

China has been the obvious procurement destination in the past two decades.

Customer journeys: delivering the right messages

Today, your prospective customer may be as much as 70% into the sales cycle before they engage with you or your competitors. How you engage with them during this part of their customer journey is critical.

How to stand out on LinkedIn

Unless you get serious and strategic about what you publish on LinkedIn, you can end up being anonymous, lost in the crowd, and indistinguishable from others. 

Customers: do you really understand yours?

Your customers are a powerful marketing weapon – a brand advocate when they believe you’re great or a brand enemy when you disappoint them.

Baby boomers: your best customers in 2024?

They’re cashed up and spending a lot of time online. Here’s more about the demographic no online business can afford to ignore.

Missteps and what they can do to your business

Accidental missteps can happen to any business owner at any point in time. However, in today’s digital age, even the smallest of slip-ups can quickly snowball into an avalanche.

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Christmas shutdown not a joy for all

Brace yourself. If you're planning to close down over the festive season you may find some employees are less than impressed. 

Is it time to pivot your business model?

In a September 2020 survey by the Australian Bureau of Statistics, almost two-thirds (64%) of Australian businesses reported they had changed their business model due to the coronavirus.

5 tips for creating a business innovation program

Innovation isn’t just a trendy buzzword. It can help set your business apart from your competitors, guard against sudden changes in the market and drive ongoing business success.