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Babies, burnout, and back to work
It can be challenging returning to work after parental leave. Read on to find out what employers can do to help.
Customer sentiment on social media: are you listening?
With a master’s degree in the Psychology of Coaching from the University of Sydney, he likes to joke, “I went to university to learn how to spin fairy floss!”
HOW WESTPAC CREATES DEEP CUSTOMER CONNECTIONS
We chatted with Westpac’s Head of Brand, Advertising and Media, Jenny Melhuish (also B&T 2019 Marketer of the Year) about the magic in their marketing and what we can learn from it.
A banned job applicant pursues extensive discrimination claim
An unsuccessful job applicant who applied for twelve RMIT roles claimed was prohibited from applying for future positions filed an unlawful discrimination claim that nearly every protected attribute of the Equal Opportunity Act was breached.
How to be cyber smart in a world of cyber crime
Hear from cyber security expert Nigel Phair as he shares the latest news, tools and trends in the evolving cyber security world.
Calculating penalty rates for casuals
How do you calculate penalty rates if casual staff work overtime? Should the penalties be calculated at the ordinary hourly rate or the casual hourly rate (including the casual pay loading)?
How to effectively deal with complaints
Don’t let a workplace complaint break your business.
Mindfulness – does it reduce stress?
Success in dealing with stress is the focus of a recent study looking into whether workplace mindfulness-based programs reduce stress and enhance well-being at work.
Meet Australia’s drone pioneer Jackie Dujmovic
Here, Jackie shares her business journey – from the initial lift-off to present-day.