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The right response to online reviews can strengthen your customer relationships and cast a positive light on your operation. Conversely, if ignored or handled poorly, negative online reviews can leave a lasting scar your business reputation. But it doesn’t have to be the end of the line. Here’s how to turn negative reviews around based on real-life examples.

The Australian Industrial Relations Commission was a federal tribunal that preceded the Fair Work Commission. Read more here.

When an employee’s casual negligence in a team lift landed a labour-hire worker in severe, chronic pain, a court found the host employer was vicariously liable. Read why the court accepted the worker’s claim.

Australians working overseas and employees working for Australian companies overseas come within the concept of 'overseas employment'.

The agreement includes safety improvements, donations, training, and the creation of industry guidance materials.

As the festive season approaches, employers face challenges when planning Christmas parties. This article addresses concerns about inclusivity, conduct issues, and employee behaviour after the event, offering essential guidelines to ensure a positive celebration while minimising legal risks.

The Fair Work Commission has supported TasWater’s right to insist that employees using respiratory protective masks must be clean shaven where the RPE mask seal touches the face. Read why the union was overruled.

A new report counting the cost of work-related traumatic injuries and fatalities in Western Australia over the last decade has revealed the 20 biggest WHS-related drains on profits and productivity. But things are getting better.

An employee is claiming adverse action after his employer allegedly put pressure on him not to apply for parental leave, reneged on an agreement to let him work from home instead, and then subjected him to bullying.