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Profitability: getting your pricing strategy right

Choosing the right pricing strategy in business strengthens your chance of achieving turnover and profit in line with your objectives, and is crucial for business success.

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Refusal to sign less favourable employment contract resulted in unfair dismissal

A Business Development Manager refused to sign a new contract with less favourable terms and was dismissed.

Energy prices are soaring... you need to act

Rising energy costs are a major threat to your business.

Four ways to recruit smarter

Here, we speak to a recruiter and a business to find out how to get ahead of the rest.

How to set up your home office like a pro

Between businesses looking for ways to cut costs and the curveball 2020 has thrown us, more people are working from home than ever before. Setting up a home office is much more than using your laptop at the kitchen table. Here are my top tips for how to set up your home office like a pro. 

Pandemic reshapes fashion line

The name Nya means purpose in Swahili and bright in Welsh – and having bright purpose has never been more appropriate than when this Melbourne made fashion house pivoted to making cloth masks during the COVID-19 pandemic.

Actioning Complaints Checklist

When you run a business, it’s likely that at one point or another a complaint is going to hit your desk.

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Understanding customers: how to improve your customer experience

Providing exceptional customer service is a ‘no brainer’ – it keeps customers coming back. 

Superannuation Contributions rate rising 1 July

From 1 July 2021, the superannuation contributions employers are required to make will increase to 10%.