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Zaklina Craig Executive Director, People, Culture & Workplace | Business NSW Zaklina Craig is the Executive Director, People, Culture & Workplace at Business NSW and understands like no other how businesses can attract the right talent – and how to keep them on board.

With the tourism and hospitality industry impacted by the skills shortage, businesses are struggling to find the right staff to optimise operations and boost cash flow.

Gone are the days when HR was confined to administrative tasks and labelled as the 'personnel department'. Today, HR is all about proactively aligning people strategies with overall business objectives and vision.

Small business owners face a common set of challenges – limited HR or admin staff, long hours, and endless pressures. A new free service offers coaching in problem-solving and stress management.

As a manager or team leader you can use good questioning techniques to bring new insights and clarity to a workplace situation. If you use focused, succinctly expressed questions they should help to fill in gaps in thinking, uncover assumptions and challenge limiting beliefs.

While the procedures in place are designed to keep you safe and healthy, sometimes it can negatively impact your wellbeing and bring up feelings of isolation.

With a remit that includes nurturing a community of startups and entrepreneurs, Fishburners CEO Nicole O’Brien has plenty of insights and advice on the best way to get a new business idea off the ground.

Minister of Employment and Workplace Relations, Tony Burke MP announced significant changes to industrial relations laws yesterday with the “Closing Loopholes Bill” to be introduced with the intention to close “the loopholes that undercut wages and conditions”.

It’s definitely time to rethink your workforce management strategy if you want to engage your millennial employees and help them grow. They’re a growing force in the workplace, the movers and shakers behind workplace change, and research shows they clock in as the lowest percentage of engaged employees.